Renew Health Clinic Privacy Policy

This Privacy Policy explains how Renew Health Clinic ("we," "us," or "our") collects, uses, and protects the personal information you provide when you interact with our website. We are committed to protecting your privacy and ensuring the security of your data. This policy applies solely to information collected through our website and does not apply to information collected offline.

1. Information We Collect

We collect only limited information from you. We do not collect any health information through our website. This is crucial to understand, as our website is designed solely for informational purposes and general inquiries, not for the provision of medical advice or the handling of sensitive health data. The types of information we collect include:

• Technical Information: We automatically collect certain technical information when you visit our website. This includes information such as your IP address, browser type, and the cookies placed on your device. This data is collected using standard server logs and cookies. Cookies are small text files placed on your device that assist in website navigation and functionality. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to navigate certain aspects of our website. We use this technical information solely for analytical purposes to improve website performance and enhance user experience. We do not use this data to identify you personally.
• Contact Information: We collect contact information only when you voluntarily provide it to us through our website's contact forms or other communication channels. This may include your name, email address, and phone number. This information is only collected if you choose to submit it to us, for instance, when inquiring about our services or requesting further information. We use this information to respond to your inquiries and provide the requested information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to Inquiries: We use your contact information to respond to your inquiries, questions, and requests for information.
• Improving Website Performance: We use technical information to analyze website traffic and improve website functionality, performance, and user experience. This includes identifying areas where the website can be improved to offer a better user experience. We analyze aggregated data, not individual user data, for these improvements.
• Internal Operations: We may use your information for internal administrative purposes, such as managing our website and maintaining our records. This processing is always carried out in accordance with applicable data protection laws.
• Legal Compliance: We may disclose your information if required to do so by law or legal process, including court orders, subpoenas, or other legal demands.

3. Who We Share Your Information With

We do not share your personal information with third parties, except for the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us with website maintenance, hosting, and other technical services. These providers are subject to confidentiality agreements and are not permitted to use your information for any other purposes. We only engage those service providers who demonstrate, and adhere to, robust data protection practices meeting similarly stringent and legally compliant privacy standards.
• Legal Compliance: As previously mentioned, we may disclose your information if required by law or legal process. This is only done when legally required and with appropriate safeguards implemented according to the applicable regulations.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include employing appropriate technical and organizational measures designed to ensure a level of security appropriate to the risk. This includes implementing security protocols and procedures in line with globally-recognized industry best practices. However, it's important to remember that no method of transmission over the Internet or method of electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information. These rights may vary depending on applicable laws, and we will respond to your request within reasonable time limits, as is legally required. These rights generally include:

• Right to Access: You have the right to access your personal information that we hold. This means you can request a copy of your personal data.
• Right to Rectification: You have the right to request rectification of inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request the erasure of your personal information in certain circumstances, such as where the information is no longer necessary for the purpose for which it was collected. Please note that we may retain certain data as required by law or for legitimate business purposes.
• Right to Restriction of Processing: You may have the right to restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: In certain circumstances, you have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as where the processing is for direct marketing purposes.

To exercise any of these rights, please contact us through the methods described in our separate contact channels. We will respond to your request in a timely manner, legally compliant format, and in accordance with applicable regulation.

6. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate measures to remove the data.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

8. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the applicable laws of .

9. Contact Us

Please contact us with any questions or concerns regarding this Privacy Policy.